How soon should I book my consultation and trial run?
While some brides book six months or more in advance, we suggest you book your consultation and trial run no later than three to four months before your wedding day. All trials booked will require a $100 non-refundable deposit. This deposit will go toward your trial and/or final contract fees.
Where does the trial run take place and how long does it typically take?
All trial runs take place at our salon located at 4048 N. Milwaukee Ave. Chicago, IL 60641. Trials typically take about two hours, to ensure your wants and needs are met. Hair only or makeup only trials take about one hour.
What should I bring to my trial?
Anything you think would make the trial go smoothly. Images of hair and makeup ideas you like are a useful jumping off point for our stylists to create your wedding day look. Any hair accessories or veil you may have are also helpful to create your complete bridal look. If you use a special lip color or cosmetic product, we encourage you to bring it along. Avoid bringing more than two people because not only is our studio small, but sometimes too many opinions can be overwhelming!
Will the stylist who does my trial be the stylist who does my wedding day?
In most instances the stylist who completes your trial will also be the stylist on the day of your wedding. However, in case of emergencies or other conflicts, you may receive a different stylist. We take lots of photos and careful notes and records of your hair and makeup look so the stylist can replicate the look completed during your trial in the case of a stylist switch. Keep in the mind that we only replace your stylist under extreme circumstances.
If I’m happy at the trial, what is the process for booking?
In order to secure your date and stylists we require a deposit for your services. Along with the deposit (please contact us directly to inquire about what your deposit will be), you will be asked to sign a contract. The contract protects you, the bride, to ensure that we will be on-location on the morning of your wedding. If your wedding is 30 days or less away from the day of your trial, payment in full is required. All final contract payments are due by 30 days of your wedding date.
Can I make changes to my contract once it is signed?
If you would like to add services and as long as we can accommodate you, that is not a problem. Deletions of services once the trial has taken place and a contract is signed are not permitted and no refunds are given for unused services. You can replace a person’s service with another if necessary as long as you let us know before the wedding day. So this is why it is highly suggested that you know for sure—at the signing of the contract—how many of your attendants will be getting services.
Why can’t I delete services and receive a refund?
Brides book our services very far in advance—sometimes a year out. That means we book our stylists for your wedding ONLY and they are taken off our booking calendar for your date. They are dedicated to you and your party and take no other weddings or work that day except for yours. Each stylist is assured a certain amount of services for every wedding and that is why deleting services last minute or even months before is not permitted.
Can I simply pay for the trial?
Of course. However, your date and stylists are not secured until a contract has been signed and the deposit has been paid.
What forms of payment do you accept?
We accept cash, check, quickpay, as well as Visa, Mastercard, Discover and Amex. (All card transaction fees are included in prices.)
Do you accept separate payments from bridesmaids?
No. As the bride you pay all deposits and final balances, and it is your responsibility to garner payment from your bridal party.
What is the best way to handle gratuity?
As you would for any salon service, it is suggested that you tip your artists at least 18-20% of your service fees for both trial and wedding day services. Cash only please! For day-of services, a separate envelope for each stylist is very helpful and much appreciated.
How far do you travel?
We will travel up to one hour outside of downtown City of Chicago. Travel and mileage fees may apply depending on your location and the date of the wedding.
What makeup products do you use?
We use professional grade cosmetics that are held to the highest standards. A bride’s makeup needs to be sweat, tear and smudge proof as well as camera ready. Each of our artists have personal preferences on their cosmetics of choice, but brands such as Make Up Forever, MAC, Nars, Urban Decay, Laura Mercier and Bobbi Brown are staples in each of our kits. We would also be happy to apply any cosmetics that you personally own.
Do you have enough stylists to handle large weddings?
We have a team of stylists on staff ready and able to handle your large bridal party. We will assign lead artists and assistant artists at our discretion.
How long does hair and makeup take on the wedding day?
The average bridal party requires four-five hours with you and your party. For smaller parties your team may not need that much time. Each party is unique!